As of October 1st 2022, ALL Firearm purchases are FINAL. LTT Cannot accept any changes or cancellations to firearm orders.
LTT proudly stands behind all workmanship and custom work performed in our shop - please contact us for any repair or service concerns.
Awesome customer service and top-notch experience.
I have to say that Aimee and Ernest provided me some great customer service. Long story short, LTT was super cool about allowing me some flexibility on a training class I booked well before the pandemic. I ended up asking them to apply my tuition to a PX4 Compact Carry even though they offered me an outright refund more than once as I was on the fence about getting a gun. Aimee personally refunded my tuition and placed my firearm order with me on the phone. I got the fully customized PX4 Compact Carry and it shipped in literally less than 24 hours - during the pandemic. I couldn’t believe it. I emailed the LTT team to thank them and Ernest gave Aimee all the credit. Fast forward a mere few days - and I was on the range for the the first time in months - and on my 3rd or 4th Mag with the new PX4 Compact Carry, I was able to smoke the 10 yards Vickers test in 7.73 seconds with a score of 97. And I’m not some awesome marksman by any stretch of the imagination. But the work LTT did with the PX4 makes it an awesome shooting gun. Trigger and reset were impressive. The gun is, as reported, very flat shooting. LTT’s choice of the sights was spot on. My overall experience was seriously awesome (especially during a pandemic). If you are on the fence about working with LTT or picking up a PX4 Compact Carry - don’t hesitate. You won’t regret it. The only way my gun could have been better is if it came with the LTT logo stamped on the top of the slide like I saw in some of the early online reviews I was able to find. Would have been proud to have it on the slide.