Langdon Tactical Technology, Inc., an Arizona corporation (“LTT”) thanks you for your purchasing LTT’s products, merchandise and/or services (collectively, the “Products” and individually the “Product”), and strives to provide the highest quality of customer service to every customer (“Customer”) of its Products. By ordering any Products, the Customer is acknowledging and agreeing to LTT’s terms and conditions (the “Terms”) provided herein.

Customer acknowledges that any Products ordered by Customer were ordered specifically for Customer’s use, and Customer agrees that any such Products delivered to Customer are true and correct in every respect. Customer further agrees that any Products ordered by Customer cannot be altered, cancelled, exchanged or returned (collectively referred to herein as a “Return”) without the express written consent of LTT, which consent may be withheld in LTT’s sole and absolute discretion. In the event LTT (i) denies Customer’s request for a Return, the Customer shall take delivery of the Products and is obligated to pay LTT in full for the cost of the Products; or (ii) grants Customer’s request for Return, the Customer agrees to pay the difference in cost for such Return in addition to a ten percent (10%) fee to LTT for accommodating Customer’s request for Return. All Products are sold in their “as-is” condition.

1. Deposits.  Customer acknowledges that a deposit of 50% of LTT’s total costs (including taxes, freight, and other fees, if any) (the “Deposit”) is due prior to LTT ordering any Products for Customer (if applicable). Payment shall be made by approved payment method. All purchases are subject to applicable taxes (including out of state taxes should they apply). All invoices for Products must be paid in full prior to release to Customer.
   
   
2.  Past Due Invoices. Customer shall be liable for any debt, costs and fees arising from or related to Customer’s order of any Products, including, without limitation, any check that is dishonored for any reason or credit card chargebacks. If any legal action is brought by LTT to collect any debt, credit card chargebacks or dishonored checks, Customer agrees to pay interest thereon at a rate of eighteen percent (18%) per annum, and reasonable attorney’s fees in addition to all other fees, costs, and expenses of collection. In addition to the above, for each check returned there shall be a service charge of 12% of the amount for the Products.
   
   
3. Records. Customer should retain all invoices. In the event of a future claim or request for a Return, a copy of every applicable invoice will be required to document proof of purchase from LTT. If Customer fails to produce an invoice, LTT will not consider the Return.
   
   
4. Acceptance and Inspection of Product. Customer agrees to claim any Products (except for services) within twenty-one (21) days of completion of LTT’s work. Failure to take possession of any Products (except for services) within twenty-one (21) days of completion will result in an additional stockage fee of Two Hundred and Fifty Dollars 00/100 ($250.00).
   
   
5. Return Policy and Procedure. Any Return is subject to consent of LTT in its sole and absolute discretion. Approved Returns must be delivered to LTT within fourteen (14) days of approval or the Return will not be accepted by LTT under any circumstances.
   
   
6. Damages, Defects and Other Claims. Damaged or defective Products will be processed under the manufacturer’s warranty and/or claim guidelines only. Once Product is delivered, it is deemed accepted in its “as-is” condition, and any request for a Return will not be approved or accepted by LTT. LTT is not responsible for product defects.
   
   
7. Warranty. 
   

   Customers of Langdon Tactical Technology, Inc (LTT) acknowledge that all services, customizations, products, accessories and components are sold “AS IS”. LTT extends a limited warranty against manufacturer and design defects, for a period of twelve months (1 year) from the date of purchase, only to the original selling dealer or retail purchaser with proof of purchase, returned prepaid, with a sales receipt and a return authorization obtained from Langdon Tactical Technology’s technical support or customer service. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED FOR ANY SERVICE, CUSTOMIZATION AND/OR PRODUCTS IN ANY WAY.

   No modifications to Langdon Tactical Technology, Inc.  products in any manner, other than those expressed or implied by LTT in written form, or the firing of hand-loaded, reloaded, remanufactured, or improper ammunition (including steel-cased ammunition), instantly voids stated warranty. Customer needs to reference the base gun manufacturer's warranty for covered warranty issued from original manufacturer. In the event of a warranty claim by purchaser, the product or component must be inspected by LTT to determine the validity of the claim prior to honoring this warranty. No other entity shall be qualified or validated by LTT  to determine a defect, for warranty purposes, of any product or component designed, created, or manufactured by LTT. Purchaser accepts responsibility for any shipping and handling charges which may be incurred.

   Langdon Tactical Technology, Inc. will be liable, to the original purchaser only, solely for the replacement and installation of parts originally supplied and installed by our gunsmiths that failed through a defect in materials or workmanship that arises through normal, safe handling and use of the item as specified by the manufacturer’s owner manual.

   LTT assumes no liability expressed or implied for any damage or injury that may result from the improper handling or use of parts or firearms.

   As stated, a failure to follow the manufacturer’s guidelines, policies and procedures for making a warranty claim for any Products may result in such warranties being voided. Customer acknowledges and agrees that it is solely responsible for complying with the manufacturer’s policies and procedures for making a warranty claim for any Products component that are not LTT’s and agrees that LTT is not obligated to assist, direct or educate Customer regarding the warranty claim process.

   Unauthorized work or parts installation completed by a non-authorized gunsmith, improper or unsafe handling or firing with any non-SAAMI specification standard ammunition will void this warranty.

   Under no circumstances shall LTT be liable for any damages, including, without limitation, any consequential damages, loss of profits, losses, expenses, claims, actions, lawsuits, attorney’s fees, or any other loss or damage arising directly or indirectly from any Products. As a condition of sale, any controversy or claim arising out of or relating to any Products shall be settled by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgment upon the award rendered by such arbitrator may be entered in any court having jurisdiction in Maricopa County, Arizona. No claim related to any Products sold by LTT shall be actionable unless commenced within ninety (90) days from date of sale of such Products.

   LTT reserves the right to change the terms, conditions, and notices under which their products are represented at any time without notice.

8. Website Terms and Conditions.

   Please read the following terms and conditions carefully before using this Web site or any of our other Web sites. By accessing or using our sites, you agree to the following terms and conditions. You should review these terms and conditions regularly as they may change at any time at our sole discretion. If you do not agree to any term or condition, you should not access or otherwise use our sites. The following terms and conditions apply to all of our Web sites, including any Web sites owned, operated or sponsored by any of our subsidiaries or affiliates. “Content” refers to any materials, documents, images, graphics, logos, design, audio, video, and any other information provided from or on our Web sites.

   Our Web site content is provided “as is” and without warranties of any kind, either expressed or implied. We disclaim all warranties, express or implied, including, but not limited to, implied warranties and merchantability and fitness for a particular purpose.

   Our Web site is provided to you without charge as a convenience and for your information only. By merely providing access to our Web site content, we do not warrant or represent that:

   • The content is accurate or complete;
   • The content is up-to-date or current;
   • The content is free from technical inaccuracies or typographical errors;
   • The content is free from changes caused by third party; and
   • Your access to our Web site will be free from interruptions, errors, computer viruses or other harmful components.

   
   We do not assume any liability for these matters. In other words, you use our Web site at your own risk. Under no circumstances, including, but not limited to, negligence, shall we be liable for any direct or indirect, special, incidental or consequential damages. This includes loss of data or profit arising out of the use or the inability to use the content of this Web site, even if one of our representatives has been advised of the possibility of your damages. If your use of our Web site results in your need to service, repair or correct equipment or data, you assume the costs to the extent the law allows. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.